My reputation is being unfairly impugned online

No matter how good contractors are, they occasionally have a problem job and an unhappy client. Often the ones who complain the loudest aren't even paying clients. They're upset because a response wasn't fast enough. Online review platforms make it difficult to get unfair reviews taken down. But law firm letters and online responses can actually escalate disputes.

Minnesota Construction Law Firm has found it most effective to work with contractors behind the scenes to address flaming online reviews. We counsel them how to approach their clients to de-escalate tensions and resolve complaints.

Keep in mind that the online review is just the tip of iceberg. Comments the disgruntled person shares personally with family and friends over time can be an even bigger problem. We suggest contractors address legitimate complaints offline That said, we are prepared to move decisively against deceptive online reviews posted by competitors and non-clients.

  • BBB complaint
  • Unfair Google Review
  • Angie's List blast